Privacy Policy

We respect your privacy.

Clip Clop Equestrian Shop is fully dedicated to providing a secure website environment. We handle any personal information with the strictest confidence, ensuring it is stored securely, and never on-sold or shared with any third party (except as required or authorised by Law).

There may be times (such as when you purchase or order a product, or participate in contests, or promotions, etc.) when we will ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, or credit card information. We may also maintain a record of your product purchases.

We may use your personal information to: verify your identity; provide services and products to you; market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose); improve the services and products that we provide to you; bill you and to collect money that you owe us, including authorising and processing credit card transactions; to respond to communications from you, including a complaint; for any other purpose authorised by you or the Act.

Shopify Inc. provide us with the online e-commerce platform to sell our products to you. Your data is stored on a secure server behind a firewall with Shopify’s data storage, databases and the general Shopify application.

Shopify will store your credit card data momentarily when using a direct payment gateway to complete your purchase. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. Once complete, your purchase transaction information is deleted.
No credit card information is stored by Clip Clop Equestrian Shop. Our store uses a secure external payment gateway to process your payments. We cannot view, access or store your credit card details.

Our website may contain links to other websites of relevance. However, we are not responsible for the security practices, privacy policies or content of any affiliate websites.

Clip Clop Equestrian Shop may update this Privacy Policy occasionally and we will notify you of any changes by posting the new Privacy Policy on our website. We recommend for you to review this Privacy Policy periodically for any change.

If you have any questions regarding this Privacy Policy, or if you believe that the personal information held by Clip Clop Equestrian Shop is incorrect, please do not hesitate to contact us at Please note that any requests to remove or update your personal information may take up to 15 business days to process.